Refund Policy

Effective Date: 2024.06.23

1. General Policy

We stand behind the quality of our VPN service and want you to be satisfied with your experience. If you are not satisfied with our service, we offer a limited refund policy under the conditions outlined below.

2. Eligibility for Refund

You may be eligible for a full refund if all of the following conditions are met:

• The request is made within 7 days of the original purchase.
• You have not violated any part of our Terms of Service.
• You provide a valid reason and proof of issue preventing usage of our VPN service.

3. Non-Refundable Cases

Refunds will not be provided in the following cases:

• Requests made more than 7 days after the purchase date.
• Inability to use the service due to unsupported devices or configurations.
• Account suspension due to Terms of Service violations.

4. How to Request a Refund

To request a refund, please contact us at support@tryzeronow.com with your order number and the reason for your request. We will review your case and respond within 3 business days.

5. Refund Method

If approved, the refund will be issued to the original payment method. Processing time may vary depending on your payment provider.

6. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page with an updated effective date.

7. Contact Us

If you have questions about this policy, please contact us at support@tryzeronow.com.